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UPI Cashback Contest – Frequently Asked Questions (FAQs)

The UPI Cashback Contest is a limited‑period offer wherein customers can earn a cashback of up to ₹75 by completing eligible UPI transactions via IndusInd UPI during the offer period.

Customers can participate by making at least 3 UPI transactions through IndusInd UPI for everyday payments such as grocery purchases, food orders, shopping, pharmacy transactions, fuel station payments, and other merchant payments during the offer period.

Top users will receive a cashback upon successful completion of the contest criteria, in accordance with the applicable terms and conditions.

Cashback amount will be either:

Amount Winners
₹75 93 users
₹50 95 users
₹25 30 users

Each eligible UPI transaction must have a minimum value of ₹200 to qualify for the offer.

Customers must complete the required number of eligible UPI transactions as communicated under the contest offer. The eligibility criteria shall be governed by the official contest communication and terms and conditions.

Only merchant UPI transactions are eligible for this offer.

No. Person‑to‑person (P2P) transfers are not eligible for this contest. Only qualifying merchant UPI transactions will be considered.

The offer is valid as per the below dates, unless extended or withdrawn earlier by IndusInd Bank.

15th – 17th May 2026

19th – 23rd May 2026

26th – 30th May 2026 

The cashback will be credited to the eligible customer’s account within 60 Days of successful completion of contest.

The contest is for users who have received the offer communication via any of the digital channels such as Push notification, Whatsapp, emailer, In-app or SMS.

This offer cannot be combined with any other offers or promotions unless explicitly stated otherwise in the terms and conditions.

Yes. Terms and Conditions apply. IndusInd Bank reserves the right to amend, modify, suspend, or withdraw the offer at its sole discretion without prior notice, subject to regulatory guidelines.

1. What is the offer?

Transact via the IndusInd UPI via IndusInd Bank Mobile App and stand a chance to get up to ₹50 cashback.

2. What is the offer period?

The offer is valid from 19th June 2026 to 30th June 2026 (both days inclusive).

3. Who is eligible for this offer?

Only customers who have received communication regarding this offer through Push Notification, Email, WhatsApp, or any official bank communication channel are eligible. Additionally, users who have made p2m (paid to merchant) transactions using IndusInd Bank UPI are eligible to participate in the offer.

4. What is the minimum payment amount required?

You must transact using IndusInd UPI of ₹200 or above to qualify for the offer.

6. Can I make multiple UPI transactions to increase my chances?

For the first time transactor only 1st transaction will be eligible. For users who have transacted using UPI but not in last 30 days, 3 consecutive transactions will be considered.

7. How will winners be selected?

The UPI offer has an upper cap of 4,100 winners.

  1. Category 1: Users who have not set up UPI but have transacted using their debit card in last 30 days.
    • Eligible Action: Set up UPI & 1st transaction
    • Cashback: ₹30
    • User Capping: 200
  2. Category 2: User who have not set up UPI. User who have MobileApp installed has not uninstalled the Mobileapp during between 1st May 2026 & 30th June 2026. Is not active on any transaction (Bill Payment or Debit card)
    • Eligible Action: Set up UPI & 1st transaction
    • Cashback: ₹50
    • User Capping: 600
  3. Category 3: Users who were not able to complete UPI set up during the offer period.
    • Eligible Action: Set up UPI & 1st transaction
    • Cashback: ₹10
    • User Capping: 500
  4. Category 4: Users who have set up UPI & transacted using IndusInd Bank UPI before last 30 days (Inactive last 30 days).
    • Eligible Action: 3 consecutive transactions
    • Cashback: ₹15
    • Top Users: 1,500
  5. Category 5: Users who have set up UPI & transacted using IndusInd Bank UPI before last 60 days (Inactive last 60 days).
    • Eligible Action: 3 consecutive transactions
    • Cashback: ₹15
    • Top Users: 1,500
  6. Category 6 : User who have started the transaction but failed to complete it in last 24 hours (Due to insufficient balance)
    • Eligible Action: Successful transaction
    • Cashback: ₹20
    • Top Users: 100
  7. Category 7: User who started the UPI transaction but did not complete it successfully or not failed a failure.
    • Eligible Action: Successful transaction
    • Cashback: ₹20
    • Top Users: 100

Winners will be selected basis the highest bill payment values made during the offer period among eligible users.

8. Will every eligible user receive cashback?

No. Meeting the eligibility criteria does not guarantee cashback. Cashback will be awarded only to selected winners as per the offer criteria.

9. When will the cashback be credited?

Eligible cashback will be credited within 60 days after the last day of the offer period

10. Are failed or reversed transactions eligible?

No. Only successful UPI transactions completed during the offer period will be considered.

11. Will these cashbacks be awarded over & above loyalty points?

Users who are eligible to loyalty points will not be eligible for this cashback.

12. Does the bank have the right to modify the offer?

Yes. The bank re serves the right to:

Decide the eligible winners

Modify, pause, withdraw, or cancel the offer at any time

Disqualify any transaction/ custom er basis internal checks or suspected misuse

without prior notice.

1. What is the offer?

Transact via the IndusInd UPI via IndusInd Bank Mobile App and stand a chance to get up to ₹50 cashback.

2. What is the offer period?

The offer is valid from 9th July 2026 to 31st July 2026 (both days inclusive).

3. Who is eligible for this offer?

Only customers who have received communication regarding this offer through Push Notification, Email, WhatsApp, or any official bank communication channel are eligible. Among the users mentioned, those who have made p2m (paid to merchant) transactions using IndusInd Bank UPI via Bank’s Mobile App are eligible to participate in the offer.

4. What is the minimum payment amount required?

You must transact using IndusInd UPI of ₹200 or above to qualify for the offer.

6. Can I make multiple UPI transactions to increase my chances?

For new transactors, only the 1st transaction will be eligible. For users who have transacted using UPI but not in the last 30 days, 3/2 consecutive/1 transaction(s) will be considered (details mentioned in the category section).

7. How will winners be selected?

The UPI offer has an upper cap of 3,100 winners.

  1. Category 1: Users who have not set up UPI but have transacted using their debit card in the last 30 days.
    • Eligible Action: Set up UPI & 1st transaction
    • Cashback: ₹50
    • Winner Count: 100
  2. Category 2: Users who have not set up UPI and have Mobile App installed but are not active on any transaction (Bill Payment or Debit Card).
    • Eligible Action: Set up UPI & 1st transaction
    • Cashback: ₹50
    • Winner Count: 700
  3. Category 3: Users who could not complete UPI setup during the offer period.
    • Eligible Action: Set up UPI & 1st transaction
    • Cashback: ₹10
    • Winner Count: 100
  4. Category 4: Users who have set up UPI and last transacted using IndusInd Bank UPI between 1st May 2026 – 31st May 2026.
    • Eligible Action: 3 transactions
    • Cashback: ₹15
    • Winner Count: 1000
  5. Category 5: Users who have set up UPI and last transacted using IndusInd Bank UPI between 1st April 2026 – 30th April 2026.
    • Eligible Action: 3 consecutive transactions
    • Cashback: ₹15
    • Winner Count: 500
  6. Category 6: Users who have set up UPI and last transacted using IndusInd Bank UPI between 1st March 2026 – 31st March 2026.
    • Eligible Action: 2 consecutive transactions
    • Cashback: ₹50
    • Winner Count: 200
  7. Category 7: Users who have set up UPI and last transacted using IndusInd Bank UPI before 1st March 2026.
    • Eligible Action: 3 consecutive transactions
    • Cashback: ₹50
    • Winner Count: 200
  8. Category 8: User who started the transaction but failed to complete it in the last 24 hours.
    • Eligible Action: Successful transaction
    • Cashback: ₹20
    • Winner Count: 200
  9. Category 9: User who started the UPI transaction but dropped off (neither completed successfully nor failed).
    • Eligible Action: Successful transaction
    • Cashback: ₹10
    • Winner Count: 100

Winners will be selected based on the highest bill payment values made during the offer period among eligible users.

8. Will every eligible user receive cashback?

No. Meeting the eligibility criteria does not guarantee cashback. Cashback will be awarded only to selected winners as per the offer criteria.

9. When will the cashback be credited?

Eligible cashback will be credited within 60 days after the last day of the offer period.

10. Are failed or reversed transactions eligible?

No. Only successful UPI transactions completed during the offer period will be considered.

11. Will these cashbacks be awarded over & above loyalty points?

Users who are eligible for loyalty points will not be eligible for this cashback.

12. Does the bank have the right to modify the offer?

Yes. The bank reserves the right to:

  • Decide the eligible winners
  • Modify, pause, withdraw, or cancel the offer at any time
  • Disqualify any transaction/customer based on internal checks or suspected misuse

without prior notice.