• What is a Debit Card?

  A debit card allows you to withdraw money or make payments directly from your bank account. For making payments, you need to swipe the card at point-of-sales machine or fill out the card details for e-commerce transactions. A debit card works as an Any Time Money card to withdraw cash from ATM machine. A debit card is linked to your bank account, which means you cannot use the money beyond what is there in your savings or Current account.

• How to apply for a Debit Card?

  You don’t need to apply for a debit card as you automatically get one upon opening a savings or current bank account. The transaction limit of the card is linked to how much amount is deposited in your savings account. In case you don’t have a debit card or wish to upgrade the existing one, you need to fill out an application applying for the card.

• How to check Debit Card Eligibility?

  The eligibility for debit card depends on the kind of savings account you hold in the bank. The features of debit card such as cashback offer, daily transaction limit, reward points, airport lounge access etc. depends on the kind of savings account and debit card you hold.

• What are the benefits of IndusInd Bank Debit card?

  IndusInd Bank debit card comes with many benefits including:

  • Cash withdrawal at any ATM within the limit prescribed by RBI
  • Acceptability at a large number of Merchant establishments across India
  • Acceptability for different online payments including utility bills, government entities, e-commerce websites etc.
  • Safety and security features to protect your money
  • Personal accident cover, cashbacks, fuel surcharge waiver, reward points etc.

• How to activate my IndusInd Bank Debit Card?

  Click Here to get started with your IndusInd Bank Debit Card setup.

• What are the Terms and Conditions applicable to IndusInd Bank Debit Card?

  Click Here to know Terms and Conditions of your IndusInd Bank Debit Card.

• What if my IndusInd Bank Visa Debit card is stolen?

  If your IndusInd Bank debit card is stolen, you need to block your debit card through these ways.

  Block debit card via SMS
  SMS LOST DDMMYYYY to 9223512966 from your registered mobile number.

  Block debit card via Phone banking
  Call phone banking at 18602677777 to block your debit card

  Block debit card via IndusMobile App

  • Open the IndusMobile app
  • Select ‘Block Debit Card’ under ‘Select your service request’ option
  • Choose from the options - No replacement required, replacement required or upgrade card
  • State the reason for your request
  • Confirm your request
  • Your card will be blocked instantly and your replacement/upgraded card will be dispatched to your communication address

• How can I check if my Debit Card is eligible for airport lounge access or not?

  The facility of airport lounge access is available on Debit cards. Please follow the above-mentioned steps to check the eligibility of your Debit Card: www.indusind.bank.in> Cards> Debit card > Choose your Debit Card > Click on your Debit Card variant for detailed features/offers. Alternatively, you can also contact us on our Helpline Number - 1860 267 7777 or write to us at reachus@indusind.com

• What are the steps to use lounge access?

  You can avail yourself of your complimentary lounge benefit by presenting your eligible IndusInd Bank Debit Card at the partner lounge. Access is granted after a successful card validation at the entry point, subject to the terms and usage limits of your card variant

• How can I access the complimentary Golf rounds and lessons with Grande World Debit Card?

  To assess golf benefits:

  • Register and book via the respective link on your debit card page
  • You’ll need your Debit Card details to log in.
  • Choose from participating in golf clubs and book For full terms and club list, visit the link mentioned on your debit card webpage or click here

• What are IndusInd Bank reward points/ Xtrasmiles points, and how can I use them?

  Reward points are loyalty incentives earned on eligible transactions. IndusInd Bank Debit Cards let you accumulate them on purchases, and other transactions as part of the Debit Card Reward Programme. These points can be redeemed for various benefits, including airline miles, brand vouchers, gift cards, and products online through www.indusmoments.com. For more details please visit https://www.indusind.bank.in/in/en/personal/Indus-Rewards-program.html.

• How can I redeem my Xtrasmiles points?

  Visit the official website using this link:  https://www.gyftr.com/indusindshopplus

  • Login using your registered mobile number.
  • Enter the OTP received on your mobile device.
  • Hover your mouse over the relevant category. Click on the brand whose gift card you want to redeem. You can also type in the name of the brand in the search bar present in the header area and click on the search icon.
  • On the brand page that opens, select the denomination (gift card/benefit value) and quantity of the gift card.
  • Click on the Terms and Conditions link present in the Order Summary section of the page. Read the terms and conditions carefully.
  • Tick mark on the XtraSmiles button pay using XtraSmiles Reward points and make pending payment using your IndusInd Debit Card. (If required)
  • You will receive your e-gift card in a few minutes after the successful completion of the payment process.

  For more information, please visit XtraSmiles Debit Card Rewards Program - IndusInd Bank. Please be informed that in case of low XtraSmiles points availability, you may make the payment of excess amount using your IndusInd Bank Debit Card.

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